How to refer a child

To refer a child or family for an Early Help Service, see the Early Help page.


Together, we can tackle child abuse. If you think that a child or young person under the age of 18 years old is being abused or neglected, please contact us:

Make a referral via our portal at and complete the relevant form. Alternatively contact us through the following contact methods:

Call children’s services (Monday to Friday, 8:30am to 5pm): 020 8461 7373 / 7379

Out of hours/weekends/public holidays: 0300 303 8671

Email: Bromley Children and Families Hub (C&F Hub)

If you are seriously concerned about a child's immediate safety, call 999 and ask for the police.

Not all concerns raised about a child will automatically lead to a child protection investigation. Less serious concerns may lead to a more general assessment of need and the provision of services or the offer of advice and information.

Video Tutorials to help you use the new portal:

> Thresholds of Need Guidance 2023
> Government guidance on 'What to do if you are worried a child is being abused' - a guide for practitioners

Referral for CP medical Examinations
> Procedure and referral form for CP medical examination updated April 2020 also includes procedures for suspected sexual assault at SARC (Sexual Assault Referral Centre) at “The Havens” in Camberwell.

> Strategy Discussions in Bromley 2023

Changing the narrative about children in care

A short film, by The Association of Directors of Childrens Services Ltd, that brings together the views from children and young people in care about the care system and who has made the biggest difference to them.

What other support is available for children and families in Bromley?

The Bromley Council web site has information about resources available for children and families.

Please look at The Golden Rules, Bromley's safeguarding rules for multi agency working to safeguard children and young people from harm.